Maximum users exceeded

Problem

You receive the following error message while using iMIS:

"Maximum Number of Users Exceeded"

Solution

This error comes from the 3rd-party Accumail product. Accumail comes with a 100-user license. Two circumstances cause this error:

1.  The license did not properly update during the most recent upgrade.

2.  Windows is maintaining unnecessary connections to the application.

Refer to the Accumail Installation Instructions in System Tools.